Patient support
We coordinate the steps towards an appropriate hospital and medical appointment.
Learn moreFor patients. For families. For partners.
Medical care
in Germany.
Personally coordinated.
We support patients from the Arab world, coordinating hospital appointments, communication, travel and accommodation. One personal contact to bring it all together.
Adnan RabieManaging Director · Middle East Office
Years of experiencein personal patient support
Deutsch · العربية · EnglishPersonal assistance in three languages
One personal contactto coordinate your stay
What we offer
Our services
Medical coordination and personal support, with the practical arrangements that make travelling to Germany easier.
Travel & accommodation
We coordinate travel arrangements for patients and accompanying family members.
Learn moreTranslation & communication
We help patients and healthcare providers understand one another.
Learn moreVIP service & transfers
Personal airport Meet & Greet, arrival assistance, luggage service and private transfers.
Learn morePatient support
- Support with choosing a hospital
- Contact with doctors and hospitals
- Appointment and document coordination
- Personal assistance and follow-up support
Travel & accommodation
- Patient invitation letters
- Organisational support with visa matters
- Hotel and accommodation arrangements
- Coordination of arrival, stay and departure
Translation & communication
- German, Arabic and English
- Translation of medical documents
- Support with doctor and hospital conversations
- Communication between everyone involved
VIP service & transfers
- Personal airport pick-up
- Meet & Greet directly at the aircraft / aircraft door by arrangement and subject to availability
- Escort through the airport and assistance with arrival formalities
- Luggage service and help finding your way
- Private transfer to your hotel, hospital or chosen destination
- VIP and limousine service on request
Medical coordination
Hospital coordination and personal support
Every enquiry needs individual consideration. We support the organisation and communication. Diagnosis, treatment decisions and medical care remain with the treating doctors and hospitals.
OphthalmologyOral & maxillofacial surgeryRehabilitationOther specialist enquiries
The appropriate institution and specialty are considered in relation to your individual enquiry.
Documents & requirements
Gather existing medical reports and forward them for a doctor's assessment.
Hospital & appointments
Find contacts, clarify availability and coordinate appointments.
Support & follow-up
Help during the stay and support further communication after the journey home.
How we work
From your enquiry to your journey home.
A clear process provides direction. Each step is discussed with you personally.
Enquiry
Tell us what you need and how you would like us to help.
Initial consultation
We discuss the next steps and the documents required.
Medical coordination
Medical contacts and appointments are coordinated.
Travel planning
Entry documents, accommodation and transfers are arranged.
Support during your stay
We assist with organisation and communication during your stay.
Organised return journey
We prepare the return transfer and further coordination.
About Middle East Office
Adnan Rabie and Middle East Office
Middle East Office was established to provide personal support to patients from the Arab world seeking medical treatment in Germany and to make organising their stay easier.
Managing director Adnan Rabie has many years of experience supporting international patients, coordinating medical stays and working with hospitals and service providers. A shared language and cultural understanding help him and his team respond to the needs of Arabic-speaking patients and their families and build trust.
For Adnan Rabie, personal support means being available, taking concerns seriously and reliably accompanying patients and their families from the first enquiry to their journey home. People are at the heart of his work.
Personal
Direct discussion and individual coordination.
Multilingual
Communication in German, Arabic and English.
Individual
Arrangements tailored to each enquiry.
Connected
Linking patients, hospitals and service providers.
Adnan Rabie
Managing Director
Your contact at Middle East Office
Network & cooperation
Our network
Hospitals, hotels and service providers play an important role in a well-organised stay. We connect medical appointments with the practical needs of patients and their families.
HSK
Wiesbaden
Hospital contact
St. Josefs-Hospital
Wiesbaden
Hospital contact
University Medical Center Mainz
Mainz
University medicine
Heidelberg University Hospital
Heidelberg
University medicine
DKD
Wiesbaden
Hospital contact
Kerckhoff-Klinik
Bad Nauheim
Hospital contact
Augenzentrum Wiesbaden
Wiesbaden
Ophthalmology
Kliniken des Main-Taunus-Kreises
Main-Taunus-Kreis
Hospital contact
Hochtaunus-Kliniken
Hochtaunuskreis
Hospital contact
Dorint Pallas Wiesbaden
Wiesbaden
Hotel accommodation
Steigenberger Frankfurter Hof
Frankfurt am Main
Hotel accommodation
Radisson Blu Hotel Frankfurt
Frankfurt am Main
Hotel accommodation
Adina Hotel Wiesbaden
Wiesbaden
Hotel accommodation
Transfers & drivers
Germany
Airport, hotel and hospital
Language support
German · Arabic · English
Translation and communication
Travel & leisure
Germany and Europe
Additional arrangements during your stay
Institutions, services and availability are discussed individually for each enquiry.
Interested in working with M.E.O.?
For hospitals, hotels and service providers: let's discuss your services, international patient support and how we can work together.
VIP service & transfers
VIP Transfer & Meet & Greet
We welcome you personally at Frankfurt Airport and accompany you through the airport. A welcome directly at the aircraft or aircraft door is possible by prior arrangement and subject to service availability. This includes assistance with arrival formalities, luggage service and an onward private transfer to your hotel, hospital or other chosen destination.
- Personal airport pick-up
- Meet & Greet directly at the aircraft / aircraft door by arrangement and subject to availability
- Escort through the airport and assistance with arrival formalities
- Luggage service and help finding your way
- Private transfer to your hotel, hospital or chosen destination
- VIP and limousine service on request
Our Fraport-certified airport ID gives us access to the aircraft door to welcome you personally.
Enquire about a transfer
Airport
Accommodation
Hospital & appointments
Journey home
Support for patients, families and partners
Patients
Hospital selection, appointments and communication with medical facilities.
Families
Accommodation, transfers and personal assistance throughout the stay.
Cooperation partners
Coordination and reliable arrangements for international patient support.
Alongside your stay
Discover Germany
For patients and accompanying family members, we can arrange excursions and sightseeing in Germany and Europe. Plans reflect your wishes, appointments and local possibilities.
Plan an excursionFrequently asked questions
Questions about your stay
How do I make an enquiry?
Contact us by telephone, WhatsApp or email. We discuss your needs and agree on the next steps with you.
Which documents are required?
This depends on your enquiry and the hospital. Existing medical reports and findings are often relevant. We will discuss the required documents and how to send them personally.
Can you help with hospital selection and appointments?
Yes. We support selection and coordination with doctors and hospitals. Medical assessment and acceptance for treatment are the responsibility of the respective institution.
Do you assist with visa matters?
We help with organisational preparation, for example patient invitation letters. Visa decisions are made by the responsible authority.
What does the VIP Transfer & Meet & Greet include?
We welcome you personally at Frankfurt Airport and accompany you through the airport. A welcome directly at the aircraft or aircraft door is possible by prior arrangement and subject to service availability. This includes assistance with arrival formalities, luggage service and an onward private transfer to your hotel, hospital or other chosen destination. Our Fraport-certified airport ID gives us access to the aircraft door to welcome you personally.
Can language support be arranged?
We support communication in German, Arabic and English and the translation of medical documents. We agree on the support required in advance.
Can family members travel with me?
Yes. Accommodation, travel plans and transfers can also include accompanying family members.
How quickly will I receive a reply?
We handle enquiries personally. Response times depend on the enquiry and any necessary consultations. Please telephone us for a direct conversation.
How can cooperation partners contact you?
Select “Cooperation / partnership” in the enquiry form or email us directly. Briefly describe your organisation and the cooperation you have in mind.
Contact
Get in touch
For patients, families and cooperation partners. Tell us how we can help.
- Telephone
- +49 611 3088 639
- +49 611 3413 803
- Mobile / WhatsApp
- +49 171 1515 316
- Our office
- Bahnhofstraße 43 · 65185 Wiesbaden · Germany